If you choose to register and transact using our Portal or send an e-mail which provides personally identifiable data, this data maybe shared where necessary with other Government agencies so as to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other Government agencies.
No personally identifiable information is gathered during the browsing of the Official Portal of Kuala Lumpur City Hall except for information given by you via e-mails and registration which is in a secure portion of the portal.
What Happens When I Link To Another Site?
Leading technologies including encryption software is used to safeguard any data given to us and strict security standards are maintained to prevent unauthorised access.
To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate security technologies.