Friday, 25th April 2014 14:03:31

Enforcement Department


SOALAN LAZIM

 

1.

Apakah tindakan yang boleh diambil oleh Jabatan Penguatkuasaan sekiranya terdapat kenderaan melakukan kesalahan lalulintas?

Kenderaan boleh dikenakan tindakan notis kompaun atau boleh ditunda.

2.

Apakah kesan sekiranya,notis kompaun gagal dijelaskan?

Sekiranya melebihi 14 hari,notis peringatan akan dikeluarkan dan jika gagal menjelaskan bayaran tindakan memfailkan kes ke Mahkamah Majisterit akan dibuat.

3.
Apakah yang perlu dibuat sekiranya dikenakan notis kompaun lalulintas?

Sila buat pembayaran dalam masa 14 hari dimana-mana kaunter bayaran DBKL terdekat.

4.

Apakah yang perlu dilakukan sekiranya dikenakan notis kompaun selain lalulintas seperti penjaja tanpa lesen,kekotoran dan lain-lain?

Sila berjumpa dengan pegawai kompaun di Tingkat 2, Blok A, Jabatan Penguatkuasaan ,Jalan Tun Razak atau tingkat bawah bangunan Dewan Bandaraya Kuala Lumpur, Jalan Raja Laut.

5.

Apakan yang boleh dilakukan sekiranya tidak berpuas hati terhadap tindakan kompaun yang dikenakan?

Sila rujuk ke Unit Aduan Awam Jabatan Penguatkuasaan di talian 603-4026 7200 atau call centre DBKL talian 1 800 88 3255.

6.

Di mana tempat yang perlu dirujuk sekiranya motosikal atau kenderaan ditunda oleh Jabatan Penguatkuasaan?

Sila rujuk di Depoh Simpanan Kenderaan, Jalan Jinjang, Jinjang 52000 Kuala Lumpur. Telefon : 603- 625 7671.

7.
Apakah tindakan yang boleh diambil terhadap panjaja atau peniaga kecil yang tiada lesen yang sah dari Datuk Bandar Kuala Lumpur?

Tindakan Kompaun dan Sita boleh diambil terhadap penjaja atau peniaga tersebut.

8.

Sekiranya barang jualan penjaja atau peniaga disita di mana tempat barang tersebut disimpan dan tempat tuntutan?

Di Unit Pengurusan Sitaan dan Tunda Jabatan Penguatkuasaan, Jalan Lombong, Cheras atau telefon 603- 9282 2554.

9.

Adakah premis perniagaan boleh meletakkan barang-barang berhubung dengan trednya di kaki lima, siar kaki atau jalan?

Tidak boleh dan boleh dikenakan tindakan kompaun.

10.

Apakah tindakan yang akan diambil sekiranya didapati premis perniagaan meletakkan barang-barang di kaki lima, siar kaki atau bahu jalan?

Tindakan mengeluarkan Notis Kompaun dan memindahkan (Sita) barang-barang boleh dilakukan.

11.

Di manakah barang-barang dialihkan atau disita disimpan?

Di Unit Pengurusan Sitaan dan Tunda jabatan Penguatkuasaan, Jalan Lombong, Cheras.

12.

Apakan bayaran yang dikenakan untuk menuntut barang-barang yang disita atau dialihkan?

Perlu membayar caj pengalihan/sitaan, caj simpanan serta bayaran kompaun.

13.

Apakah yang perlu dilakukan apabila mendapat notis amaran/penglihatan atau roboh?

Membaca memahami arahan notis seterusnya memberhentikan aktiviti/kesalahan atau meroboh sendiri apa-apa struktur yang melanggar peraturan.

14.

Apakah kesan sekiranya ingkar notis?

DBKL akan melaksanakan mengikut arahan dalam notis.

15.
Bolehkah seseorang menuntut apa-apa bayaran pampasan sekiranya barang-barang dialih/disita atau struktur (setinggan) dirobohkan?

Tidak Layak.

16.

Berapa lamakah tempoh yang diberi untuk mengambil kenderaan yang telah ditunda?

Dalam tempoh 3 bulan dari tarikh kenderaan ditunda.

17.

Apakah kesan sekiranya kenderaan gagal dituntut dalam tempoh 3 bulan dari tarikh kenderaan ditunda?

Kenderaan akan diwartakan atau perintah mahkamah akan dibuat seterusnya dilupuskan melalui lelongan awam atau cara lain yang sesuai.

18.

Apakah perlu dilakukan sekiranya notis kompaun dikenakan kerana gagal membayar/pamer tiket letak kereta sedangkan meter kereta elektronik mengalami masalah teknikal/rosak?

Sila rujuk ke Unit Proses Saman di Tingkat 2, Blok A, Jabatan Penguatkuasaan, Jalan Tun Razak dan perlu mengisi borang aduan meter rosak. Semakan akan dibuat ke Jabatan Pengangkutan Bandar untuk status meter dan pengadu perlu memberi no. siri / pengenalan meter elektronik.

19.

Bolehkah kesalahan lalulintas di bawah Akta Pengangkutan Jalan 1987 dan kaedah-kaedah lalulintas Jalan 1959 dibuat rayuan?

Kesalahan-kesalahan tersebut tidak boleh dirayu dan kadar adalah seragam diantara DBKL, PDRM dan JPJ.

perubahan 4 april 2014

 

 

DIREKTORI

Jabatan Penguatkuasaan
Dewan Bandaraya Kuala Lumpur
Jalan Tun Razak
50400 Kuala Lumpur
Tel: 603 4026 7200
Faks: 603 4021 8260
Emel: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

NAMA
TELEFON
FAX
Bilik Perhubungan (24 Jam)
603 4026 7222
603 4024 4425
Bilik Gerakan Bencana Alam DBKL
603 4024 4424
603 4022 0055
 
Call Centre DBKL
1800 88 3255
 

 

NAMA

JAWATAN

TELEFON

E-MEL

Hj Mohd Sauffi bin Muhamad
Pengarah
603 4026 7201
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Nurfazlida bt Elias
Setiausaha
603 4026 7211
 
BAHAGIAN PENGUATKUASAAN
PPj (K) Minhad bin Ahmad
Timbalan Pengarah
Bahagian Penguatkuasaan
603 4026 7302
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Fauziah bt Zainol Abidin
Setiausaha
603 4026 7303
 
UNIT SIASATAN & DISIPLIN
 
KIP Redzaly bin Jantan
Ketua
603 4026 7240
 
CAWANGAN ZON TENGAH
 
Ps Mohd Hariyadi bin Mohd Nor
Ketua
603 4026 7301
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TPs (K) Tanda bin Usoh
Penolong Ketua
603 4026 7304
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KIP Hamzah bin Sehab
Ketua Kawasan I Bukit Bintang
603 4026 7277
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KIP Nurul Huda bt Mohd Gapar
Ketua Kawasan II Bukit Bintang
603 4026 7290
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KIP Akmaludin bin Rusly
Ketua Kawasan III
Bukit Bintang
603 4026 7307
 
KIP Zainal bin Hj. Abu Bakar
Ketua Kawasan IV
Bukit Bintang
603 4026 7305
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KIP Mohd Nor Izwan bin Mohd Ali
Ketua Kawasan V
Bukit Bintang
603 4026 7317
KIP Muhamad Fadhli bin Baharin
Ketua Kawasan VI
Bukit Bintang
603 4026 7305

KIP Nordin bin Abd Rahman
Ketua Kawasan Batu
603 4026 7305
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KIP Mohd Hanif bin Ibrahim
Ketua Kawasan Titiwangsa
603 4026 7305

PASUKAN PERONDA KEBERSIHAN
 
KIP Hj. Sarial bin Baharum
Ketua 
603 4026 7341
 
PASUKAN PERONDA PERUMAHAN
 
KIP Mohd Nasir bin Mohd Ali
Ketua 
603 4026 7242
 
CAWANGAN ZON UTARA
 
TPs Karim bin Ahmad
Ketua
603 4026 7340

KIP Abd Malek bin A. Rahman
Ketua Kawasan Kepong
603 4026 7345
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KIP Azmi bin Othman
Ketua Kawasan Wangsa Maju
603 4026 7343
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KIP Shaiful Anuar bin Shaharom
Ketua Kawasan Setiawangsa
603 4026 7355
 
KIP Julia bt Thamby
Ketua Kawasan Segambut
603 4026 7322
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CAWANGAN ZON SELATAN
 
Ps Nasaruddin bin Daharun
Ketua
603 4026 7317
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TPs (K) Ashari bin Ahmad
Penolong Ketua
603 4026 7209
 
KIP Halimah bt Hj. Mohamed
Ketua Kawasan Cheras
603 4026 7319
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KIP Selvaraja A/L Varadaraju
Ketua Kawasan Seputeh
603 4026 7341
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KIP Azmin bin Ali KIP
Ketua Kawasan Lembah Pantai
603 4026 7342
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KIP Abdul Rahim bin Ishak
Ketua Kawasan Bandar Tun Razak
603 4026 7386
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BAHAGIAN TRAFIK DAN TUGAS KHAS
PPj Osman bin Haji Ismail
Ketua
603 4026 7206
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CAWANGAN TRAFIK
 
Ps Mohd Hisham bin Izhar
Ketua
603 4026 7335
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TPs (K) Basiran bin Miskon
Penolong Ketua
603 4026 7334
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UNIT TRAFIK
 
KIP Afzal Nizam bin Abd Latif
Ketua
603 4026 7339
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L/KIP Parameswaran a/l Rengasamy
Penolong Ketua
603 4026 7377

PASUKAN TINDAKAN KHAS
 
KIP Raja Zaini Shah bin Raja Azie
Ketua
603 4026 7251

CAWANGAN TUGAS KHAS
 
TPs Aminuddin bin Saad
Ketua
603 4026 7254
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SKUAD PENYELAMAT
 
KIP Zulkifli bin Maarof
Ketua
603 4026 7222
 
UNIT BERKUDA
 
Insp. Ram Talib bin Jani
Ketua
603 40225923
 
PASUKAN PANCARAGAM
 
Insp. Jamal bin Mat Isa
Ketua
603 92219077
 
UNIT PERONDA BERBASIKAL
 
TPs Aminuddin bin Saad
Ketua
603 4026 7254
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BAHAGIAN SEKRETARIAT DAN KESELAMATAN
PPj Mohd Zulhainan bin Mohd Isa
Ketua
603 4026 7312
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CAWANGAN SEKRETARIAT DAN KESELAMATAN
 
TPs Zaihan bin Mohd Isa
Ketua
603 4026 7270 This email address is being protected from spambots. You need JavaScript enabled to view it.
UNIT REKOD DAN ADUAN AWAM
 
KIP Nur Shuhadah Nachar bt Aminsa @Sattar
Ketua
603 4026 7269
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UNIT PENYELIDIKAN DAN PEMBANGUNAN (R & D)
 
Insp. Raja A/L M. Suppiah
Ketua
603 4026 7265

PUSAT PERHUBUNGAN
 
Insp. Abdul Rahim bin Jaafar
Ketua
603 4026 7200

CAWANGAN SEKRETARIAT DAN KESELAMATAN
 
Ps Norsaidi bin Nordin
Ketua
603 4026 7321
 
UNIT KESELAMATAN PREMIS
 
KIP Md Herman bin Talib
Ketua
603 4026 7225
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UNIT KESELAMATAN FIZIKAL
 
KIP Mohd Syafiq bin Hamzah
Ketua Keselamatan Fizikal I
603 4026 7225
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KIP Mohamad Azi bin Mahassan
Ketua Keselamatan Fizikal II
603 4026 7225
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UNIT INSPEKTORAT KESELAMATAN
 
KIP Mohd Sulaiman bin Amran
Ketua
603 4026 7225

BAHAGIAN LOGISTIK DAN ASET
CAWANGAN LOGISTIK
 
Mohd Fairuz Izwan bin Abdullah
Ketua
603 4026 7264
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Jalaluddin bin Ismail
Penolong Ketua
603 4026 7225
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UNIT SETOR SITAAN
 
Insp. Ahmad Kamal bin Idris
Ketua
603 9282 2540

DEPOH SIMPANAN TUNDA
 
Insp. Zamri bin Mohd Ali
Ketua
603 62573671

DEPOH KENDERAAN
 
Insp. (K) Wak Harto bin Kemat
Ketua
603 4026 5496

CAWANGAN ASET DAN MULTIMEDIA
 
Nurul Liyana bt Razali
Ketua
603 4026 7300
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UNIT MULTIMEDIA
 
Ahmad Khazzamil bin Abu Hasan
Ketua
603 4026 7328
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UNIT BEKALAN
 
KIP Ahmad Fuad bin Mahmud
Ketua 
603 4026 7291
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UNIT ASET
 
Nurul Liyana bt Razali
Ketua 
603 4026 7300
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UNIT SENJATA API
 
Insp. Muhamad Dalilul bin Kulup Abd. Kadir
Ketua 
603 4026 7244
 
BAHAGIAN PENTADBIRAN
Zurida Hashim
Timbalan Pengarah Bahagian Pentadbiran
603 4026 7202
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CAWANGAN PENTADBIRAN DAN KEWANGAN
 
Nur Fadhina bt Ahmad
Ketua
603 4026 7205
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UNIT PENTADBIRAN
 
Norazlina bt Habib
Penolong Pegawai Tadbir
603 4026 7365
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Zulkifli bin Idris
Penolong Pegawai Tadbir
603 4026 7365
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KIP Rozian bin Mohd Long
Ketua Unit Latihan
603 4026 7275
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UNIT KEWANGAN
 
Siti Haila bt Shariff
Ketua
603 4026 7218
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CAWANGAN PROSES SAMAN DAN KERTAS SIASATAN
 
Umi Kalsom bt Noh
Ketua
603 4026 7229
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Mohd Najmuddin bin Rojalai
Penolong Ketua
603 4026 7227
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UNIT PROSES KERTAS SIASATAN
 
Insp. Abdol Malek bin Yahya
Ketua
603 4026 7259

 

 

ORGANISATION CHART

 

 
 

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CLIENT CHARTER

  • Ensure that public complaints are recorded immediately or within one (1) working day and follow up action should be taken within three (3) working days.

  

 
  • Ensure that the property of unlicensed hawkers is seized after seven (7) days from the date of the Notification of Offence issued under the Hawker and Stall Licensing By Law(Federal Territory of Kuala Lumpur) 1989.

 

 
  • Ensure that action is taken to remove obstructions in public areas/roads under the Street, Drainage and Building Act 1974 after three (3) days from the date of issuance of the Notification of Offence.

 

 
  • Ensure that action to tow vehicles committing traffic offences is taken under the Road Transport Act 1987 after ten (10) minutes from the time of arrival at the location.

 

 
  •  Ensure that the seized item/obstruction claimed by owner is released within one (1) working day after the end of the detention period, after conditions of the claim have been fulfilled.

 

  • Ensure that the towed vehicle claimed by the owner is released within one (1) day after conditions of the claim have been fulfilled.

 

 
  • Ensure that action to demolish new structures is taken after three (3) days from the date the Notification of Offence is issued.

 

 
  • Provide initial assistance within thirty (30) minutes after receiving a report or information about a disaster.