Infrastructure Permit System (ePermit), a fully integrated online portal designed to facilitate and expedite DBKL’s infrastructure permit application process. This is not just a digital platform, it is a paradigm shift in the way infrastructure development is managed. ePermit serves as a one-stop hub for all infrastructure-related permits from road excavations, road closures to material lorry route permits, creating a seamless, transparent and collaborative ecosystem for all stakeholders. By bringing together key departments under one digital platform, DBKL breaks down organisational silos, encourages collaboration, and creates a responsive smart city.
