Department of Information Technology

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The implementation of ICT at DBKL began as early as the 1970s. It was done in a decentralized manner (standalone systems) by several departments according to their individual needs and uses, under the supervision of the Information Technology Division, which was at that time placed under the administration of the Finance Department.

In 1998, the development of ICT at DBKL took a new turn when DBKL's administration made a significant move by establishing the Multimedia Unit to implement the e-Government project in line with the National ICT Agenda (NITA) and the Prime Applications of the Multimedia Super Corridor.

As a result, on July 1, 2002, the Information and Communication Technology Department (ICTD) was officially established. Starting July 1, 2011, this department was known as the Information Management Department (IMD).

As a department, the scope, role, and responsibilities of IMD have expanded and become more extensive. It not only serves internal users but also involves the community as well as organizations at the national and international levels.

Therefore, this development needs to be balanced with an adequate workforce in ICT, with permanent, senior, and authoritative positions, to carry out ICT development and implementation tasks more effectively.

Question ?

03-2028 2078

Fax

03-2693 6649

Our Email

jpm[at]dbkl[dot]gov[dot]my

Address

Tingkat 11, Menara DBKL 2, Jalan Raja Laut, 50350 Kuala Lumpur.

Question ?

03-2028 2078

Fax

03-2693 6649

Our Email

jpm[at]dbkl[dot]gov[dot]my

Address

Tingkat 11, Menara DBKL 2, Jalan Raja Laut, 50350 Kuala Lumpur.

Vision

ICT as a strategic enabler towards realizing DBKL as a leading local authority.

Mision

Cultivating and empowering ICT through a robust and sustainable digital network towards excellent service delivery.

#	Name	Position	Telephone No	Email [at]dbkl[dot]gov[dot]my	Sector	Division	Unit	Address
1	Muhamad Azwal Bin Ab. Azis	Director F14	03-2028 2078	azwal	-	-	-	-
2	Nor Azlin Binti Abd Rashid	Office Secretary N6	03-2028 2078	norazlin	-	-	-	-
3	Hajah Umi Zurina Binti Mohd Loky	Senior Deputy Director F13	03-2028 2041	umizurina	-	-	-	-
4	Abdullah Radzuan Bin Abdul Rani	Deputy Director of Strategic Applications F12	03-2028 2100	radzuan	-	-	-	-
5	Johan bin Ibrahim	Deputy Director of Infrastructure F12	03-2617 9910	johan	-	-	-	-
6	Hajah Siti Noor Binti Haji Hamzah	Deputy Director of Support Applications F12	03-2028 2101	sitinoor	-	-	-	-
7	Hajah Raziah Binti Zakaria	Information Technology Officer F10	03-2028 2047	raziah	-	-	-	-
8	Norfasilah binti Yazid	Information Technology Officer F10	03-2617 6363	norfasilah	-	-	-	-
9	Frankis Bin Ismail	Information Technology Officer F10	03-2028 2049	frankis	-	-	-	-
10	Normala binti Mistar	Information Technology Officer F10	03-2028 2052	normala	-	-	-	-
11	Mohd Zul Helmi Bin Misran	Information Technology Officer F10	03-2028 2074	zulhelmi	-	-	-	-
12	Nor Hazren Binti Mohd Isa	Information Technology Officer F10	03-2028 2057	norhazren	-	-	-	-
13	Haslinah Binti Ismail	Information Technology Officer F10	03-2028 2084	haslinah	-	-	-	-
14	Harisfadilah Bin Abdullah	Information Technology Officer F10	03-2617 9915	harisfadilah	-	-	-	-
15	Ts. Mohd Hariz Bin Muharam	Information Technology Officer F10	03-2617 9912	mohdhariz	-	-	-	-
16	Norbaizura Binti Mohd Nazar	Information Technology Officer F9	03-2028 2085	norbaizura	-	-	-	-
17	Norazlina Binti Rosani	Information Technology Officer F9	03-2028 2050	norazlinarosani	-	-	-	-
18	Ts. Zeti Akhtar Binti Salim	Information Technology Officer F9	03-2028 2048	zeti	-	-	-	-
19	-	Information Technology Officer F9	03-2028 2097	-	-	-	-	-
20	Noraniza Binti Hamzah	Information Technology Officer F9	03-2028 2092	noraniza	-	-	-	-
21	Muhammad Nazri Bin Ismail	Information Technology Officer F9	03-2028 2065	nazri	-	-	-	-
22	Mohd Shahrizal bin Md Sawad	Engineer (Electronic) J10	03-2617 9913	mohdshahrizal	-	-	-	-
23	Nazmila Binti Ali	Assistant Information Technology Officer FA7	03-2028 2093	nazmila	-	-	-	-
24	Fairul Nizam Bin Kamarudin	Assistant Information Technology Officer FA7	03-2617 9909	nizam	-	-	-	-
25	Noraiza Binti Abd Jalil	Assistant Information Technology Officer FA7	03-2617 9908	noraiza	-	-	-	-
26	Ts. Zurina Binti Abd Latib	Assistant Information Technology Officer FA7	03-2028 2095	zurina	-	-	-	-
27	-	Assistant Information Technology Officer FA7	03-2028 2060	-	-	-	-	-
28	Shahrudin Bin Mohamed	Assistant Information Technology Officer FA6	03-2028 2064	shahrudin	-	-	-	-
29	Mior Yusuf Bin Poad @ Ahmad Fuad	Assistant Information Technology Officer FA6	03-2028 2059	mior	-	-	-	-
30	Rosida Binti Mohd Amin	Assistant Information Technology Officer FA6	03-2028 2065	rosida	-	-	-	-
31	Halil Bin Abd. Rahim	Assistant Information Technology Officer FA6	03-2028 2065	halil	-	-	-	-
32	Siti Nor Arbi Binti Ibrahim	Assistant Information Technology Officer FA6	02-2028 2063	sitinorarbi	-	-	-	-
33	Mohd Sardi Bin Ab. Satar	Assistant Information Technology Officer FA6	03-2617 9909	mohdsardi	-	-	-	-
34	Muhammad Redzuan bin Rosli	Assistant Information Technology Officer FA6	03-2617 6364	redzuan	-	-	-	-
35	Nor Hayati Binti Jahya	Assistant Information Technology Officer FA5	03-2028 2068	norhayatijahya	-	-	-	-
36	Muhammad Faizal Bin Mohd Zakaria	Assistant Information Technology Officer FA5	03-2028 2107	muhammadfaizal	-	-	-	-
37	Noor Hayati Binti Abd. Karim	Assistant Information Technology Officer FA5	03-2028 2105	noorhayati	-	-	-	-
38	Nurulhuda Binti Mohd Salih	Assistant Information Technology Officer FA5	03-2028 2066	nurulhuda	-	-	-	-
39	Siti Mariam Binti Ismail	Assistant Information Technology Officer FA5	03-2028 2077	sitimariam	-	-	-	-
40	Zuraidah Binti Mohd Isa	Assistant Information Technology Officer FA5	03-2028 2072	zuraidah	-	-	-	-
41	Ahmad Khazzamil Bin Abu Hasan	Assistant Information Technology Officer FA5	03-2028 2051	ahmadkhazzamil	-	-	-	-
42	Mohd Faizal Bin Mohammad	Assistant Information Technology Officer FA5	03-2617 6373	faizal	-	-	-	-
43	Nurmaszelawati Binti Basri	Assistant Information Technology Officer FA5	03-2617 9907	nurmaszelawati	-	-	-	-
44	Ahmad Nazaruddin Arief Bin Zaid	Assistant Information Technology Officer FA5	03-2028 2044	nazaruddin	-	-	-	-
45	Sri Syarmimi Binti Mohd Zaini	Assistant Information Technology Officer FA5	03-20282069	srisyarmimi	-	-	-	-
46	Amirol Azery Bin Abd Rahim	Assistant Information Technology Officer FA5	03-2028 2044	amirol	-	-	-	-
47	Bushra Binti Ahmad	Assistant Information Technology Officer FA5	03-2617 6375	bushra	-	-	-	-
48	Ahmad Firdaus Bin Md Isa	Assistant Information Technology Officer FA5	03-2028 2044	ahmadfirdaus	-	-	-	-
49	Mohd Sauffuan Bin Ibrahim	Assistant Information Technology Officer FA5	03-2617 6367	sauffuan	-	-	-	-
50	Hamidun Bin Saad	Assistant Information Technology Officer FA5	03-2028 2103	hamidun	-	-	-	-
51	Siti Norashima Binti Chuti	Assistant Information Technology Officer FA5	03-2028 2096	sitinorashima	-	-	-	-
52	Nur Zulaikha binti Abdul Karem	Assistant Information Technology Officer FA5	03-2028 2102	nurzulaikha	-	-	-	-
53	Mohamad Wafiuddin bin Mohamad Ghazali	Assistant Information Technology Officer FA5	03-2028 2045	wafiuddin	-	-	-	-
54	Siti Aisah binti Hassan Basri	Assistant Information Technology Officer FA5	-	sitiaisah	-	-	-	-
55	Mohamad Ridzwan bin Ibrahim	Assistant Information Technology Officer FA5	03-2028 2115	ridzwan	-	-	-	-
56	Nur Suhaili Nabihah binti Sakdom	Assistant Information Technology Officer FA5	03-2028 2000	suhailinabihah	-	-	-	-
57	Norsalihah binti Mohd Nawi	Assistant Information Technology Officer FA5	-	norsalihah	-	-	-	-
58	Shahrul Ezwanis binti Shahrul Amir	Assistant Information Technology Officer FA5	03-2028 2042	ezwanis	-	-	-	-
59	Mohd Khairul Azuar Bin Abd Latif	Assistant Engineer (Electronics) J5	03-2617 9902	khairul	-	-	-	-
60	Mohd Herman Bin Mohd Nor	Assistant Engineer (Electronics) J5	03-2617 6368	herman	-	-	-	-
61	Saiful Azam Bin Mohd Yusai	Assistant Engineer (Electronics) J5	03-2028 2096	azam	-	-	-	-
62	Mohd Yuskhalilie bin Yunus	Assistant Administrative Officer	03- 2028 2087	yuskhalilie	-	-	-	-
63	Mohd Nazri Bin Zainal	Assistant Accountant W5	03- 2028 2082	nazrizainal	-	-	-	-
64	Mohd Syafiq Bin Othman	Graphic Designer B2	03- 2028 2104	mohdsyafiq	-	-	-	-
65	Mohd Samsul Hairi Bin Hj Senin	Graphic Designer B1	03- 2028 2061	samsulhairi	-	-	-	-
66	Mohd Azhan Bin Hashim	Computer Technician FT2	03-2617 6366	mohdazhan	-	-	-	-
67	Mohammad Alif Shuhairin Bin Mohd Khairani @ Safari	Computer Technician FT2	03-2617 9903	alifshuhairin	-	-	-	-
68	Wan Mohammad Hisyamuddin Bin Megat Hamzah	Computer Technician FT1	03-2617 9903	hisyamuddin	-	-	-	-
69	Mior Saufi bin Mior Ahmad	Computer Technician FT1	-	-	-	-	-	-

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Dasar Keselamatan ICT (DKICT) DBKL		20/08/2025	19

Department of Information Technology

1. What is the function of the Information Technology Division?

Develop application systems that support the core functions of the department.
Plan and provide ICT and GIS training to department users.
Plan and formulate strategies for the use of information technology in environmental management.
Ensure that information technology policies and strategies are applied in the administration of the department.
Update policies, regulations and guidelines for the use and security of ICT.
Provide ICT and GIS infrastructure as well as effective network and communication systems throughout the department.

2. What is the list of online services available on the official DBKL portal?

The list of Online Services available on the official DBKL portal can be obtained at the link: https://www.dbkl.gov.my/en/online-services

3. Why was the official DBKL portal created?

It functions to effectively deliver information and services to city residents online. This portal contains information on the background, administrative organization, online applications, as well as the latest information that is intended to be delivered to the people as information and reference.

4. Who is allowed to browse and use the DBKL portal?

Open and accessible to all levels of society.