Department of Enforcement

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Background of the Department

15th September 1969 – The Demolition Squad was established, consisting of 1 officer with the rank of Inspector and 8 members. This squad was tasked with demolishing squatter settlements built on government land in Kuala Lumpur.

1970 – The Capital Commission appointed 48 former Police and Military personnel as the Kuala Lumpur Enforcement Team. The duties and responsibilities of this team were to control the growth of new squatters and unlicensed street vendors around the capital.

1974 – In line with the declaration of Kuala Lumpur as a city, the Enforcement Team was declared as the Kuala Lumpur City Hall Enforcement Team and placed under the Administration Department. The team was stationed at Jalan San Peng.

1975 – Following advice from the World Bank, the Traffic Warden Unit was established with 40 members to enforce laws under the Road Traffic Ordinance 1958, covering both stationary and moving traffic offenses.

1976 – The Traffic Warden Unit was placed under the Traffic Management Department.

1978 – The Housing Enforcement Unit was established with 100 members and placed under the Ministry of the Federal Territories, supervised by the Kuala Lumpur City Hall Development Coordination Unit. This unit was responsible for taking action against squatters.

31st December 1981 – The Traffic Warden Unit was dissolved.

1st January 1982 – The Special Enforcement Unit, consisting of former Traffic Wardens, was established to enforce laws related to obstruction and pollution in public places and public roads. This unit was placed under the City Hall Administration.

2nd August 1982 – The First Female Enforcement Officers were recruited: A total of 39 women were appointed, 19 assigned to the Special Enforcement Unit and 20 to the Street Vendor Control and Safety Unit.

15th July 1983 – The Housing Enforcement Unit, Street Vendor Enforcement Unit, and Special Enforcement Unit were merged to form a department known as the Enforcement Directorate.

14th February 1985 – The Band Unit was established.

1st February 1989 – The Horse Riding Unit was established.

1st February 1992 – The Rescue Squad was established.

15th May 2006 – The name of the Enforcement Directorate was changed to the Safety and Enforcement Department.

1st July 2011 – In line with the restructuring of the DBKL organization, the name of the Safety and Enforcement Department was changed to the Enforcement Department.

9th October 2013 – The Cycling Unit was established.

Question ?

03-4010 6000

Fax

03-4010 6470

Our Email

jpk[at]dbkl[dot]gov[dot]my

Address

17 Menara Penguatkuasa, Jalan Yaacob Latif, Bandar Tun Razak, 56000 Kuala Lumpur.

Question ?

03-4010 6000

Fax

03-4010 6470

Our Email

jpk[at]dbkl[dot]gov[dot]my

Address

17 Menara Penguatkuasa, Jalan Yaacob Latif, Bandar Tun Razak, 56000 Kuala Lumpur.

Vision

Towards making Kuala Lumpur a world-class city through law enforcement.

Mision

To plan, coordinate, and enforce laws prudently, effectively, and continuously.
To coordinate and mobilize officers and staff as a workforce that is ethical, integral, accountable, of high quality, and provides efficient, sustainable, and effective services.

Objectives

To ensure that the policies of the Kuala Lumpur City Hall (DBKL) are fully achieved through enforcement actions.
To drive the Kuala Lumpur community to become more responsible and have civic awareness towards environmental quality, safety, comfort, and harmony.
To ensure that the service delivery system has more integrity through enforcement actions in line with the Department's MISSION.

Main Functions of the Enforcement Department

1. Enforcement of By-Laws

Ensure that the public, traders, and premises owners comply with the prescribed by-laws,
Examples of by-laws: business licenses, prohibition of illegal advertisements, prohibition of illegal parking, and so on.

2. Enforcement Actions

Issuing compounds or summonses against individuals or parties who violate regulations.
Seizing goods or premises that do not comply with regulations.
Carrying out integrated operations with other agencies (for example: PDRM, JPJ, Immigration).

3. Patrolling and Area Monitoring

Patrolling public hotspots, business areas, and strategic locations to ensure there are no illegal activities or violations of regulations.

4. Special Operations

Integrated operations on unlicensed hawkers, illegal advertisement placements, vehicle owners who park their vehicles carelessly, and others.

Other Functions

To control and enforce actions on traffic offenses, electronic parking, unauthorized car guards, non-compliance with pedestrian bridges, and obstruction/traffic signal violations.
To control and enforce actions on public cleanliness offenses in public places, public roads, construction sites, and DBKL public housing areas.
To control and enforce actions on obstruction offenses in public places and public roads.
To control and enforce actions on street vending offenses, including licensed vendors, unlicensed vendors, foreign vendors, and unauthorized business structure construction.
To take physical enforcement actions on unauthorized advertisements, unlicensed premises, unlicensed activities, and traffic signal violations.
To control and enforce actions on vandalism and unauthorized advertising in public places.
To control and enforce actions on vandalism in public parks, Merdeka Square, and DBKL public housing.
To take physical enforcement actions on planning violations and breaches of development order approval conditions.
To take physical enforcement actions on disturbance violations and overtime work in construction.
To provide rescue assistance during disasters and act as the secretariat to the Kuala Lumpur City Hall Disaster Relief Operations Room.
To provide physical security control over the property of the Kuala Lumpur Mayor.

#	Name	Position	Telephone No	Email [at]dbkl[dot]gov[dot]my	Sector	Division	Unit	Address
1	Mohd Muzammer Bin Jamaluddin	Director	03-4010 6001	muzammer	-	Director	-	-
2	Mohd Hisham bin Hj. Izhar	Senior Enforcement Officer	03-4010 6102	mohdhisham	-	Deputy Director	-	-
3	Muhamad Irwan Bin Abdullah	Enforcement Officer	03-4010 6105	muhamadirwan	-	Traffic Enforcement	-	-
4	Bongsukhairi bin Hashim	Urban and Planning Officer J13	03-4010 6143	bongsukhairi	-	Technical Development Enforcement	-	-
5	Md. Aznan Bin Md.Zain	Administrative Officer	03-4010 6137	mdaznan	-	Enforcement Services	-	-
6	Azlinda Binti Saidin	Administrative Officer	03-4010 6076	azlinda	-	Administration & Finance	-	-
7	Mohd Hariyadi bin Mohd Nor	Enforcement Officer	03-4010 6209	hariyadi	-	General Enforcement	-	-
8	Noor Syaffieka binti Mohd Sharif	Enforcement Officer	03-4010 6101	noorsyaffieka	-	Logistic	-	-
9	Md Herman bin Talib	Enforcement Officer	03-4010 6174	mdherman	-	Traffic Enforcement	-	-
10	Ahmad Taufiq bin Safian	Enforcement Officer	03-4010 6130	ahmadtaufiq	-	Enforcement Services	-	-
11	Azmi bin Mohd Sa'aid	Senior Engineer	03-4010 6144	azmisaaid	-	Technical Development Enforcement	-	-
12	Hanif bin Nordin	Urban and Rural Planning Officer	03-4010 6145	hanif	-	Technical Development Enforcement	-	-
13	Muhammad Amirul bin Khirudin	Legal Officer	03-4010 6231	amirul	-	Legaslative Branch	-	-
14	Irwan Shafari bin Wahab	Administrative Officer	03-4010 6073	irwan	-	Administration & Finance	-	-
15	Aizat bin Baharuddin	Enforcement Officer	03-4010 6054	aizat	-	Secretariat Branch	-	-
16	Megat Noor Muhamad bin Hibban	Enforcement Officer	03-4010 6207	megat	-	General Enforcement	-	-
17	Muhammad Hafiz bin Arif	Administrative Officer	03-4010 6109	hafiz	-	Logistic	-	-
18	Muhammad Iskandar bin Nordin	Security Officer	03-4010 6055	iskandar	-	Security Branch	-	-
19	Sabri bin Mohamad	Enforcement Officer	03-4010 6182	sabri	-	Traffic Enforcement	-	-
20	Ahmad Najmi Syafiq bin Rosdi	Administrative Officer	03-4010 6023	ahmadnajmi	-	Administration & Finance	-	-
21	Muhammad Jasri Bin Mat Jusoh	Enforcement Officer	03-4010 6195		-	General Enforcement	-	-

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Enforcement Department

1. What actions can the Enforcement Department take if a vehicle commits a traffic offense?

The vehicle may be issued a compound notice or towed.

2. What should I do if I receive a traffic compound notice?

Please make the payment within 14 days at any nearby DBKL payment counter.

3. What can I do if I am dissatisfied with the compound action taken?

Please refer to the Public Complaints Unit, Enforcement Department at 03-4026 7200 or the DBKL call center at 1 800 88 3255.

4. Where should I check if my motorcycle or vehicle has been towed by the Enforcement Department?

Please contact the Operations Control Room, Enforcement Tower at 03-4010 6272 /6273

5. What actions can be taken against hawkers or small traders who do not have a valid license from the Mayor of Kuala Lumpur?

Compounding and seizure actions can be taken against the hawkers or traders. If a seizure is carried out, owners can reclaim their seized items at the Seized Goods Store Unit, Enforcement Department, Jalan Pahang Barat, Pekeliling, 53000 Kuala Lumpur.

6. What action will be taken if a business premise is found placing items on the pedestrian walkway, pavement, sidewalk, or roadside?

Compound fines can be issued and the obstructing items can be removed. If removal action is taken, owners can reclaim their seized items at the Unit Stor Sitaan, Enforcement Department, Jalan Pahang Barat, Pekeliling, 53000 Kuala Lumpur.

7. What are the charges for reclaiming seized items or towed vehicles?

Owners must settle the removal/towing charges, storage fees, and the compound fine.

8. What actions must be taken upon receipt of an enforcement notice?

The owner is required to read, understand, and comply with the directives of the notice. In the event of non-compliance with the enforcement notice, subsequent actions may be instituted.

9. Can residential premises within Kuala Lumpur run commercial activities such as cafes, kindergartens/nurseries, care centers, offices, and others?

Any change of land or building use must obtain approval from the Mayor through a development order. If violated, enforcement action can be taken under the Federal Territory (Planning) Act 1982.